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Writer's pictureJoel Proulx

Unburden Your Business: Streamline Communication with Cloud-Based Unified Communications (UC)



For any business, seamless communication is key to keeping operations running smoothly. But managing multiple, separate solutions for voice, data, video and messaging can be a nightmare. Juggling multiple vendors, logins and training staff on more than one interface wastes valuable time and resources. 


This disjointed approach creates silos, hinders collaboration, and eats into employee productivity. Additionally, maintaining and troubleshooting these fragmented systems can be a significant burden for your IT team.


Cloud-based Unified Communications (UC) can revolutionize your business communication solutions by streamlining your business phone systems into one platform.


Cloud-Voice Technology: The Powerhouse of UC

Cloud-voice, also known as Voice over Internet Protocol (VoIP), is the foundation of cloud-based communication systems. It replaces traditional business phone systems by transmitting voice calls over the internet. This eliminates expensive phone hardware by allowing employees to make and receive calls using any internet-connected device, including a computer, smartphone, or tablet. 


Choosing the Right Cloud-Voice Provider

There are a variety of cloud-voice providers and selecting the right fit for your business requires careful consideration. Here are a few common providers: 


RingCentral: Well-rounded VoIP solution with all the essentials - call management, video conferencing, voicemail transcription - and strong integrations for a unified work experience. 

8x8: Ideal for international businesses with competitive rates and a reliable global network. Scales well for any size company.

Nextiva: Budget-friendly option with a good mix of features like call recording and auto attendants.

Zoom: Known for video conferencing, Zoom offers a user-friendly cloud-voice solution with exceptional video call quality. Easy for teams to adopt.

Vonage: Unlike other providers, Vonage developed different business communication solutions for different sectors and industries. These include Healthcare, Research and Finance.  

When selecting your provider you’ll need to consider what your business needs are and any features your team requires. Here are some factors to consider:

Scalability: Does the provider offer a cloud PBX (Private Branch Exchange) solution that can grow with your business?

Features: Consider features like video conferencing, voicemail transcription, and integrations with your existing CRM or project management tools.

Security: Does the provider offer robust security measures to protect your business communications?

Cost: Compare pricing structures and identify the solution that aligns with your budget and usage needs. A VoIP phone system can be a cost-effective way for businesses to make and receive calls over the internet.


The PremCom Advantage: Your Guide to Streamlined Communication

PremCom understands the complexities of navigating the Unified Communications (UC) landscape. Our team of experts will act as your trusted advisor by meticulously evaluating your business needs, budget and communication style. We compare leading cloud-voice providers like RingCentral and 8x8 to identify which is right for your communication needs.  


Benefits of Partnering with PremCom:

  • Reduced Costs: We help you find a cloud-based solution that optimizes your spending, eliminating the need for expensive hardware and maintenance.

  • Enhanced Collaboration: A unified platform fosters seamless communication across voice, video, and messaging, improving teamwork and productivity.

  • Increased Mobility: Cloud-based communication gives your employees the flexibility to work from anywhere, on any device.

  • Improved Scalability: Cloud solutions effortlessly scale as your business grows, eliminating the need for costly upgrades.

  • Streamlined Management: PremCom simplifies system administration and provides ongoing support, freeing up your IT team to focus on more strategic initiatives.

By leveraging PremCom's expertise and cloud-based UC solutions, you can unburden your business, empower your employees, and achieve a new level of communication efficiency. Let's work together to streamline your business communication and unlock the full potential of your team.



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