Cloud Voice
Leading the Way in Cloud Voice Solutions
PremCom has been at the forefront of Voice over IP (VoIP) technology in Western New York since 2003. Our deep understanding of network infrastructure makes us the ideal provider for your VoIP needs. With expertise in both voice and network solutions, we can address and resolve any issues that may arise when integrating voice on your network. As the future of communication transitions to cloud-based solutions, PremCom is here to provide the best cloud voice services to meet your business needs.
Why Choose PremCom for Cloud Voice?
Expertise in Network and Voice Integration
Our extensive experience in network infrastructure and VoIP ensures that your voice solutions are seamlessly integrated and any potential issues are quickly resolved. Trust PremCom to manage your cloud voice system with the highest level of expertise.
Early Adopters of VoIP Technology
As one of the first providers to bring VoIP to Western New York, we have a long history of innovation and leadership in voice technology. Our commitment to staying ahead of the curve means you receive the most advanced and reliable solutions available.
Benefits of Cloud Voice
Scalability and Flexibility
Cloud voice solutions offer unparalleled scalability, allowing your business to grow without the need for significant hardware investments. Easily add or remove users as your needs change.
Cost-Effective Communication
Reduce your communication costs with cloud voice solutions. Eliminate the need for expensive on-premises equipment and enjoy predictable monthly expenses.
Enhanced Mobility and Collaboration
Enable your team to work from anywhere with cloud voice services. Features like mobile apps, video conferencing, and instant messaging facilitate seamless communication and collaboration, no matter where your employees are located.
Reliability and Redundancy
Ensure your business communications are always available with the robust infrastructure of cloud voice providers. Benefit from built-in redundancy and disaster recovery options to keep your operations running smoothly.
Advanced Features and Integrations
Access a wide range of advanced features, such as call analytics, voicemail-to-email, and CRM integrations. Customize your communication system to meet the specific needs of your business.
Our Cloud Voice Solutions
RingCentral
RingCentral offers a comprehensive cloud phone system with advanced features like video conferencing, team messaging, and call analytics. Ideal for businesses seeking a versatile and scalable solution.
Vonage
Vonage provides a robust VoIP platform with flexible plans and powerful integrations. Perfect for businesses looking for a customizable and reliable communication system.
Zoom Phone
Zoom Phone combines the simplicity of Zoom’s video conferencing with a full-featured cloud phone system. Ideal for organizations that prioritize seamless video and voice integration.
Teams Voice
Teams Voice integrates with Microsoft Teams to deliver a unified communication platform. Perfect for businesses using Microsoft 365, enabling efficient collaboration and communication.
8x8
8x8 offers a versatile cloud communication system with comprehensive contact center solutions. Ideal for businesses needing advanced call center capabilities alongside their phone system.
Mitel
Mitel offers a private cloud option for customers who are not interested in multitenant cloud. This option is popular with Medical and Government organizations who have strict standards when it comes to their voice traffic.
Expert Contact Center Solutions
Tailored Contact Center Services
PremCom specializes in providing contact center solutions tailored to your business needs. Whether you require a basic call center setup or a sophisticated multi-channel contact center, we have the expertise to deliver the right solution.
Enhanced Customer Experience
Improve customer satisfaction with advanced contact center features such as intelligent call routing, real-time analytics, and integrated CRM systems. Ensure your customers receive the best service possible.
Why Transition to Cloud Voice with PremCom?
Seamless Migration
Transitioning to cloud voice is easy with PremCom. Our team ensures a smooth migration process, minimizing disruption to your operations and ensuring a quick, efficient setup.
Comprehensive Support
Receive continuous support from our dedicated team. We handle everything from initial setup to ongoing maintenance, ensuring your cloud voice system operates flawlessly.
Customized Solutions
PremCom works with you to choose the best cloud voice solution for your business. Whether you need RingCentral, Vonage, Zoom Phone, Teams Voice, or 8x8, we tailor our services to meet your specific requirements.